Refund and Returns Policy
Thank you for shopping at bolviro. We want you to be completely satisfied with your purchase. This policy outlines the terms and conditions for returns and refunds on products purchased from our website.
Return Eligibility
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must initiate the return process within 30 days of receiving your order.
Non-Returnable Items
Certain items are not eligible for return, including:
- Gift cards
- Downloadable software products
- Personalized or custom-made items
- Items marked as final sale
Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original payment method within 10 business days.
Late or Missing Refunds
If you haven’t received your refund within the specified timeframe, please check your bank account again and contact your credit card company. If the issue persists, contact us at [email protected] or +1(806)737-9486.
Exchanges
We only replace items if they are defective or damaged upon receipt. If you need to exchange an item, contact us at [email protected] with your order details and the reason for the exchange request.
Return Shipping
You are responsible for paying the shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.
Contact Information
For any questions about this policy or to initiate a return, please contact us:
- Email: [email protected]
- Phone: +1(806)737-9486
- Website: https://www.bolviro.store
Policy Changes
We reserve the right to modify this refund and returns policy at any time. Changes will be effective immediately upon posting to our website at https://www.bolviro.store.